Privacy Policy

Last updated: March 2, 2026

Palavir LLC ("Palavir," "we," "us," or "our") operates the palavir.co website and related SaaS products. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

1. Information We Collect

Information You Provide Directly

Name, email address, and message content when you submit our contact form
Account information (name, email, password) when you create an account on any of our products
Billing information processed through Stripe when you purchase a service or subscription

Information Collected Automatically

Browser type, operating system, device type, and screen resolution
Pages visited, time spent on pages, and referral source
IP address and approximate geographic location (city/region level)

2. How We Use Your Information

To respond to your inquiries and provide requested services
To process payments and manage subscriptions
To send transactional emails (receipts, account updates, service changes)
To improve our website and products based on aggregate usage patterns
To detect and prevent fraud or abuse

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data such as pages visited, session duration, and traffic sources. This data is aggregated and does not personally identify you.

We may also use essential cookies to maintain session state and remember your preferences. You can control cookie behavior through your browser settings, though disabling cookies may affect site functionality.

4. Payment Processing

All payment processing is handled by Stripe, Inc. When you make a purchase, your payment details (card number, expiration date, CVC) are sent directly to Stripe and are never stored on our servers. Stripe's handling of your payment information is governed by their Privacy Policy.

5. Third-Party Services

We use the following third-party services that may process your data in accordance with their own privacy policies:

Supabase — database hosting and authentication
Stripe — payment processing
Vercel — website hosting and edge delivery
Google Analytics — website usage analytics

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Contact form submissions are retained for up to 24 months. If you request deletion of your data, we will remove it within 30 days, except where we are required by law to retain it (e.g., financial records for tax purposes).

7. Data Security

We use commercially reasonable measures to protect your information, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing of your data
Request a portable copy of your data

To exercise any of these rights, contact us at support@palavir.co. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Palavir LLC
Southeast Michigan, USA
Email: support@palavir.co