Enablement & Change Management

Analytics Team Scale-up & Operating Model

Client: Mid-market services organization

Situation

Growing analytics backlog and inconsistent delivery were slowing business initiatives, with no clear operating model for the team.

Task

Build and scale the analytics organization to meet growing demand with repeatable processes.

Action

Expanded the analytics team with clear operating cadence, tooling standards, and governance. Introduced structured intake, prioritization, and delivery workflows to ensure consistent output quality.

Results

• Expanded team capacity and delivery speed
• Reduced backlog and improved stakeholder satisfaction
• Introduced repeatable intake and prioritization processes